WARNING: Some products on this website contain nicotine. Nicotine is an addictive chemical. Are you 21 years or older?
At 101 Smoke Shop, customer satisfaction is important to us. However, due to the nature of our products, all sales are final, and we do not accept returns or offer refunds except under limited circumstances at the sole discretion of 101 Smoke Shop. Please carefully review the following terms for shipping, store pickup, and same-day delivery orders.
For orders shipped to your address, all sales are final once the order has been processed and shipped. We only accept returns or exchanges in the following exceptional cases:
In such cases, you must contact our support team at support@101smokeshop.com within 7 days of receiving your order. Please provide photos of the damaged or incorrect items along with your order number. We will evaluate the issue, and if approved, we will arrange for a return or exchange.
For store pickup orders, all sales are final once the product has left the store. If you have not picked up your order and wish to cancel, please contact us at support@101smokeshop.com prior to pickup for a possible refund or store credit.
We may, at our discretion, accept returns for items that have not been opened or used and are still in their original packaging. Please note that refunds or exchanges are not guaranteed and are subject to our approval.
For orders delivered through our same-day delivery service in partnership with DoorDash, all sales are final upon delivery. We do not accept returns or offer refunds once the order has been delivered to you.
Exceptions may be made in the following cases:
If you believe you are eligible for an exception, please contact our support team within 24 hours of delivery at support@101smokeshop.com, providing details and photos of the issue. We will review your request and, if approved, arrange a replacement or store credit.
All products purchased from 101smokeshop.com are final sale unless an exception has been granted by our customer service team. Decisions regarding returns, exchanges, or refunds are made solely at the discretion of 101 Smoke Shop and are final.
For any inquiries or concerns about your order, please contact our customer support team at support@101smokeshop.com.
101 Smoke Shop
Install for faster checkout
Add 101 Smoke Shop
to your home screen
Tap the Share button
The square with an arrow at the bottom of Safari
Tap "Add to Home Screen"
Scroll down in the share menu list
Tap "Add" to confirm
101 Smoke Shop will appear on your home screen
